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Can you stump the @headsetlady?

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If you have a question about any specific aspect of drive-thru function, or even a question of general public interest about advanced drive-thru capabilities, we invite you to post your question on X (formerly Twitter). With more than 50 years of experience at E.S.S., we will be happy to answer any question we field, whether technical, historical or otherwise. Of course, if you have an immediate issue in mind, like a repair or service call, consider using our online ticketing system for a speedier solution.

At E.S.S. Nashville, our most important mission is to help our customers get the best possible benefit from the systems we provide them, so please be sure to check out our Tech Help section if you need assistance. If you own a Restaurant or Business we aim to be your one-stop shop for Drive-Thru Components, Background/Foreground Music & Paging Sound Systems, Closed Circuit Television, On-Hold Music & Information systems and Television.

We also offer Installation, Equipment Repair and On-Site Service. We partner with the largest names in our respective field so you can count on the durability and dependability of our fine products. We hope the information on this site is helpful to you. We welcome any feedback or suggestions you might have to help us improve it. If you have any questions or would like to speak with a ESS representative regarding any of our products & services, please Email or call us.

Paul JohnsonCan you stump the @headsetlady?
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E.S.S. Nashville Introduction

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Since our founding in 1969 and subsequent growth, we have provided superior installations, support and service after the sale to a large and loyal base of customers. The breadth of our experience and commitment to excellence have earned us our reputation as one of the nations finest.

Our Core Values
ESS has been family owned and operated since its founding in 1969. We work hard to treat our customers in the same way that we wish to be treated in business. Our customers are people – not account numbers. We answer the phone in person – you don’t have to speak to a machine. Honesty – that’s our angle.. We look out for your best interests. If on that rare occasion we happen to make a mistake, we will work both hard and expeditiously to make it right. Three generations on, we continue to operate with that same set of core family values.

We have a professional and knowledgeable crew working here together at ESS. We are in constant communication with each other and always make sure all of our customers are getting the specific help they need.

Beneficial Customer Relations
At ESS, our highest priority is a satisfied customer. You are important to us, and you can expect us to go the extra mile for your business. Superior customer service is the hallmark of ESS. We are proud to serve you and work hard to earn and maintain your business.
Contact Us for our unique brand of superior assistance. You will quickly see that here at ESS Nashville, we are always at your service.

Paul JohnsonE.S.S. Nashville Introduction
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