E.S.S. Nashville maintains a copy of the manual for the MixHits iStream Music Player, as well as a listing of all MixHits music channels and other helpful literature. Click on the link to view a document, or if you wish to save the document to your computer, right click on the link and select “Save Target/File As…” or “Download Linked File…”. If you require additional information or assistance, please do not hesitate to call us at (615) 340-9033. You may also email us for further assistance.
MixHits Installation Guide.pdf
You can click on the link of the MixHits manuals in PDF format to help you get started:
(If you do not yet have Adobe Acrobat Reader, you can download it here.)
The following is a personal message from Gary Hanna, Managing Partner of Mixhits Radio
” Here are some basic troubleshooting ideas for your MixHits Player:
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Is the iSTREAM connecting back? We suggest you press MENU twice then follow the directions on the screen to force a connectback. Then check in the portal to see if it connected. If you don’t have access to the portal you can check the connect back status using our mobile friendly tech site http://tech.mixhits.com. You will need to enter the serial number of the player. The serial number can be found on the bottom of the iSTREAM or by scrolling through the MENU. If the iSTREAM is not connecting back you are likely having internet issues and will need to resolve the issue before you can continue.
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Assuming the device is connecting, check for the ‘spinny stick’ in the lower left corner of the screen. Newer firmware will have a B (buffering) or S (streaming) in the lower corner. This will verify that the iStream hardware can connect to the stream.
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Your final check is to listen through the monitor speaker. Press MENU until the screen says “Monitor Speaker Source = Off”. Press the up arrow to turn the monitor speaker to Source = A. This will allow you to determine if the player is streaming audio to the output. If you can hear music from the monitor speaker, the player is working and the issue is with the speakers, wiring or amplification (or a combination).