Online Repair Ticket

Online Service & Repair Ticket Form

Welcome the E.S.S Ticketing System!

1) Please fill out the form below, and try to provide us with as much information as you can.
2) Fields marked with a red asterisk (*) are required fields.
3) This should take 5 minutes or less to complete.
4) Upon completion of your submission, you will receive a confirmation email.
5) You can always call E.S.S directly at (615) 340-9033 if you’re more comfortable in speaking to our staff

Please enable JavaScript in your browser to complete this form.
The drop down menu above will help us determine which services you require. If you have more than one, please choose the most important first.
Please provide us with a valid and active email address that you view regularly.
Please include your First and Last Name
Your personal contact phone number
The phone number of the store location
Many stores and restaurants have a distinct number and/or letter assignation that identifies them as member of a larger organization or entity.
Address
A brief explanation of the issues you need our help with (e.g. my equipment has no power). There is a much larger description area below.
Please be as detailed as you like in the description of what work you would like performed. We understand that you may have multiple issues. Feel free to include all of them.
If you are returning equipment to us, we recommend that you include the serial numbers for documentation and safety purposes. Please include the serial numbers of any devices you may be shipping to us if applicable. If you have a device where the serial number is unreadable, please make a note of this.